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Dick Smith Stores Near Me: Find Locations & Hours

Jack Carter Howard • 2026-07-12 • Reviewed by Ethan Collins

If you’ve typed “Dick Smith stores near me” into Google, you’re probably after a quick trip to pick up a charger or a laptop. But the reality is that Dick Smith no longer runs physical stores in New Zealand — the brand went fully online in 2016.

Brand: Dick Smith ·
Industry: Consumer Electronics ·
Headquarters: Auckland, New Zealand ·
Founded: 1968 ·
Website: dicksmith.co.nz

Quick snapshot

1Confirmed facts
2What’s unclear
  • Whether every single legacy store listing on aggregator sites is still accurate
  • Exact number of stores that operated before the closure
  • Current status of Dick Smith’s physical presence in Australia (separate operations)
3Timeline signal
  • 2016: Receivers announced closure of all 363 stores in Australia and New Zealand (Wikipedia)
  • 2016-04-19: RNZ reported final 20 NZ stores closing that week (RNZ)
  • 2016-05: Kogan.com acquired the brand and online business (Dick Smith)
4What’s next
  • Shop online at dicksmith.co.nz for electronics, accessories, and more (Dick Smith)
  • Customer support available via the help centre (Dick Smith)
  • No new physical stores are planned (Dick Smith)

A look at five key facts, one pattern: the brand is today an online-only retailer operating under Kogan.

Label Value
Headquarters Auckland, New Zealand
Founded 1968
Industry Consumer Electronics Retail
Official Website dicksmith.co.nz
Store Locator Available Yes, on official site (but lists no physical stores)

What are the Dick Smith stores near me?

There are no Dick Smith stores open for walk‑in shopping. The brand’s New Zealand website states clearly: “All physical stores are now closed” and that the business has “gone 100% online” (Dick Smith official contact page). If you see a listing on Google Maps or a site like Yelp showing a “Dick Smith Electronics” in Auckland, that information is from before the closure in 2016.

Using the official Dick Smith store locator

  • The official site at dicksmith.co.nz does not have a physical store locator anymore — it redirects to the online shop.
  • For customer service, the help centre is the best contact point (Dick Smith help centre).

Community-sourced store lists

  • Platforms like Localmint and Trade Me Marketplace may still list old locations, but these are not updated to reflect the closure.
  • Localmint, for example, shows a Dick Smith in New Lynn with hours marked “closed” (Localmint).
The upshot

For anyone looking for a physical Dick Smith store, the answer is simple: there isn’t one. The best place to buy from Dick Smith today is its website.

The pattern: any search for a physical store leads to the same conclusion.

What are the opening hours and phone numbers for Dick Smith stores near me?

Since no physical stores exist, there are no opening hours or local phone numbers to list. However, the Dick Smith online store is open 24/7, and customer support is available during business hours through the help centre (Dick Smith contact page).

Typical opening hours for New Zealand stores

  • Historical data from Open-Closed NZ suggests stores used to operate 9 am–5:30 pm on weekdays and shorter hours on weekends, but those figures are no longer relevant.

How to find specific store phone numbers

  • Former store phone numbers are listed on some third‑party sites like Yelp for the Auckland CBD location, but those numbers are no longer in service.
  • For current support, use the online help centre or call the Kogan customer service line (available on the website).

The pattern: older directories still show contact details, but they are ghost listings — no one will answer.

Why this matters

Anyone trying to call a Dick Smith store will get a dead end. The only way to reach the brand now is through its online channels.

The implication: the only reliable contact method is online.

Where are Dick Smith stores in Invercargill, Hamilton, and Te Rapa?

These cities once had Dick Smith stores, but they all closed in 2016. Here’s what’s known from historical records and community listings.

Dick Smith store in Invercargill

  • Open-Closed NZ lists a Dick Smith in Invercargill, but the site itself notes that the information may be outdated.
  • No official source confirms a current physical presence.

Dick Smith store at Te Rapa, Hamilton

  • Localmint includes a Te Rapa location in its database (Localmint), but it shows the store as “closed”.

Other Hamilton locations

  • Hamilton had stores in Chartwell and elsewhere according to Open‑Closed NZ (Open-Closed NZ). All are now closed.

The implication: for Invercargill, Hamilton, and Te Rapa, the only way to buy from Dick Smith is via the online store.

What happened to old Dick Smith stores?

The story of Dick Smith’s physical stores is a short but significant one. The retailer entered receivership in early 2016, and by April of that year all New Zealand stores had shut their doors.

Stores that closed or relocated

  • RNZ reported on 19 April 2016 that the final 20 stores in Auckland, Wellington, and Christchurch would close at the end of that week (RNZ).
  • Wikipedia states that in 2012 Dick Smith had 62 stores around New Zealand, including 20 in Auckland (Wikipedia).
  • No stores relocated — they were all closed permanently.

Rumors about Dick Smith’s decline

  • Some online discussions suggest the brand might reopen physical stores, but the official site clearly states the business is 100% online (Dick Smith).
  • Trade Me Marketplace also confirms Dick Smith is now online‑only in New Zealand (Trade Me Marketplace).
The catch

If you see a website claiming to list “Dick Smith stores near me” with current hours, it’s almost certainly using outdated data. The only reliable source is dicksmith.co.nz.

The pattern: any third-party listing should be treated as historical.

Are there new Dick Smith stores in Hamilton?

No new physical Dick Smith stores have opened in Hamilton or anywhere else in New Zealand since the 2016 closure. The brand’s focus is entirely online.

Recently opened stores in Hamilton

  • There are no official announcements of new store openings. The Hamilton listings that appear on aggregator sites are all legacy entries.

Planned expansions

  • Dick Smith, now operated by Kogan, has not indicated any plans to return to brick‑and‑mortar retail in New Zealand.
  • For the latest news, follow the company’s official website or social media channels.

What this means: Hamilton shoppers can order online for delivery, but there is no store to visit.

How to shop from Dick Smith online

  1. Go to dicksmith.co.nz.
  2. Browse or search for products.
  3. Add items to your cart.
  4. Proceed to checkout.
  5. Enter your shipping details.
  6. Complete payment.
  7. Wait for delivery.

Clarity check

Confirmed facts

  • All Dick Smith physical stores in New Zealand are closed.
  • The brand is now operated by Kogan.com.
  • Final stores closed in April 2016.
  • Online shopping is available at dicksmith.co.nz.

What’s unclear

  • Exact number of active legacy listings on third‑party sites.
  • Whether any Dick Smith store locations remain open in Australia (separate entity).
  • Future plans for physical retail under the Kogan ownership.

“All physical stores are now closed.”

— Dick Smith official contact page

“The final 20 stores in New Zealand, mostly in Auckland, Wellington, and Christchurch, will close at the end of business this Friday.”

RNZ, 19 April 2016

“Dick Smith is now an online‑only presence in New Zealand.”

Trade Me Marketplace

For New Zealand consumers looking for a Dick Smith store, the choice is clear: shop online at dicksmith.co.nz, or turn to other local electronics retailers. The era of walking into a Dick Smith store is over, and the brand’s future is entirely digital.

For shoppers in New Zealand, the story of the brand’s retail exit is captured in detail in the article about the Dick Smith New Plymouth closure.

Frequently asked questions

How accurate are the store hours listed on the official website?

The official website does not list physical store hours because there are no stores. Any hours you see on third‑party sites are historical and likely inaccurate.

Can I order online and pick up in a Dick Smith store?

No. All orders are shipped directly to your address. There is no click‑and‑collect option.

What should I do if the store locator shows a store that is closed?

Report the listing to the platform (Google Maps, Yelp, etc.) as “closed” to help other users. Then use the Dick Smith online store for purchases.

Are Dick Smith stores open on public holidays?

No physical stores are open. The online store operates 24/7, so you can order any day, but delivery times may be affected by public holidays.

How do I find the nearest Dick Smith store using Google Maps?

Google Maps may show old locations, but they are marked as “permanently closed”. The nearest option is to shop online.

Does Dick Smith offer price matching with other local electronics retailers?

Dick Smith’s online store does not advertise a price‑match guarantee. Check the website for current promotions.



Jack Carter Howard

About the author

Jack Carter Howard

We publish daily fact-based reporting with continuous editorial review.